🔒 Privacy & Security

Bajimahal's Privacy Policy — Your data, our responsibility

Bajimahal believes that keeping your personal data fully secure is our greatest responsibility. In this Privacy Policy, we clearly explain what information we collect, why we collect it, and how we protect it.

Last updated: January 2026
🛡️
SSL Encryption
All data is protected with 256-bit SSL encryption.
🚫
Never sold to third parties
Your information is never sold or shared.
📋
Transparent Policy
What information we collect — all clearly explained.
✅
Your Control
Right to view or delete your data at any time.
📌 Quick Note
By using bajimahal, you agree to this Privacy Policy. We promise your information will never be misused. Please read the full policy for more details.

1 Role

Bajimahal is a trusted online betting and gaming platform in Bangladesh. We hold our users' privacy in the highest regard. This Privacy Policy ("Policy") explains what information bajimahal collects, how it is stored, and the purposes for which it is used.

This Privacy Policy applies whenever you visit the bajimahal website, create an account, or use any of our services. We encourage you to read it carefully in full.

This policy is part of bajimahal's Terms & Conditions' and both apply together.

2 What Data We Collect

Bajimahal collects two types of information — what you provide directly and what is collected automatically while you use the platform.

Information You Provide

Data type Example When We Collect It
Identity information Full name, date of birth At Registration
Contact Information Mobile number, email address At Registration
Financial information Mobile banking number Payment time
Identity Document NID, passport copy During KYC verification
Communication History Support chat, email Support Usage Period

Automatically Collected Information

  • Device Information: Device type, operating system, browser
  • Connection Information: IP address, internet service provider name
  • Usage data: Pages visited and time spent, games played
  • Transaction logs: Betting history, deposit and withdrawal records
  • Cookies data: Session data & browsing preferences
💡 Why is this information needed?
Without this information, we cannot create accounts, process payments, or maintain security. We only collect what is necessary — nothing more.

3 Data Collection Methods

Bajimahal collects information through several methods, with the highest level of security maintained across all of them.

Direct Collection

We collect information directly from you when you fill out a registration form, make a payment, contact support, or complete KYC verification.

Automatically Collected Data

Some information is collected automatically while you use the platform via cookies, log files, and web beacon technology. This data is primarily used to improve platform performance.

Collection from Third Parties

Some information may be received from payment gateways (Mobile Pay, Nagad, Rocket) and identity verification services. This data is used solely for security and payment verification purposes.

4 Purpose of Data Use

Bajimahal uses your information only for specific, legitimate purposes. All purposes are outlined in detail below:

Service Delivery

  • Account creation & management
  • Payment processing & transaction confirmation
  • Keeping betting & gaming services running
  • Customer service & support

Security & Compliance

  • Identity Verification (KYC) & Age Verification
  • Fraud & Money Laundering Prevention
  • Multiple Account Detection
  • Compliance with Legal Obligations

Development & Communication

  • Improving Platform Experience
  • Technical Troubleshooting
  • Sending promotional offers & updates (with your consent)
  • Sending important updates
⚠️ Limitations
bajimahal never sells your data to advertisers. Marketing messages are only sent with your consent.

5 Data Sharing Policy

Bajimahal does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

Service Partners

Payment processors (Mobile Pay, Nagad, Rocket), KYC verification services, and technical service providers may receive limited data. They are all bound by our Privacy Policy.

Legal Obligation

Under Bangladesh law, we may be required to disclose information in response to lawful requests from government authorities. In such cases, only the minimum necessary information will be provided.

Business Transfer

If bajimahal undergoes an acquisition or merger, user data may be transferred to the new owner. You will be notified in advance if this occurs.

✅ Our Commitment
Your data will never be shared for any reason beyond the three stated above. This is one of the most important commitments we make to our users.

6 Cookies & Tracking

Bajimahal uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie type

  • Essential cookies: Login sessions and security tokens — the platform cannot function without them
  • Functional Cookies: Remembers your language preference & settings
  • Analytics cookies: Helps us understand how the platform is being used

You can block or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7 Data Storage & Security

Bajimahal stores your information on secure servers. We adhere to the highest industry security standards.

Security Measures

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Sensitive data is stored in encrypted form in the database
  • Regular security audits and penetration testing
  • Only a limited number of staff can access your data
  • Two-factor authentication (2FA) is available for added security

Data Retention Period

Your data is retained for as long as your account remains active. Following account closure, certain records may be kept for up to 5 years to meet legal requirements, after which they are securely deleted.

⚠️ Important
No platform can guarantee 100% security on the internet. However, bajimahal takes every possible measure to keep your data safe. If you notice any suspicious activity, please let us know.

8 Your Rights

As a bajimahal user, you have important rights over your personal data. We fully respect each of those rights.

1
Right to Access Information
You may request to know what information we hold about you.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
You may request deletion of your data unless we are legally required to retain it.
4
Right to Restrict Processing
In certain circumstances, you may request that the use of your data be restricted.
5
Right to Data Portability
You may request a direct copy of your personal data.
6
Right to Object
You can opt out of marketing messages at any time.

To exercise any of these rights, email us at support@bajimahal.app. We will respond within 30 business days.

9 Children's Privacy

Bajimahal is strictly for users aged 18 and above. We never knowingly collect personal data from anyone under 18.

If you suspect that information from a child or minor has been collected by mistake, please notify us immediately. We will delete the data promptly and close the associated account.

🔞 Age Verification
Age is verified at registration. Accounts created with a false date of birth will be terminated and deposits will not be refunded.

10 Policy Updates

Bajimahal may update this Privacy Policy from time to time, whether due to legal requirements, new services, or security improvements.

Users will be notified in advance via email or an on-platform notification whenever significant changes are made. If you do not agree with the updated policy, you may request to close your account.

The "Last Updated" date at the top of the page always reflects the date of the most recent change.

11 Contact

For any questions, requests, or concerns regarding our Privacy Policy, please get in touch with us:

  • Email: support@bajimahal.app
  • Live chat: Available 24/7 on the platform
  • Response Time: Within 48 hours
📩 Data Request
To access or delete your data, send us an email with the subject line "Data Request". Once your identity is verified, action will be taken within 30 business days.
Why Bajimahal Trusted?

Bajimahal is committed to protecting your privacy — not just in words, but in action.

🔐
Advanced Encryption
bajimahal uses 256-bit SSL encryption, keeping every transaction and login completely secure. Bank-level security, right at your fingertips.
🚫
Data is never sold
bajimahal never sells your data to third parties. Your phone number or email will never be used for unrelated advertising.
👁️
Full Transparency
What data we collect and why — it's all laid out openly in this policy. There is no hidden data collection at bajimahal.
🎛️
Your Control
You can view, update, or delete your data at any time. At bajimahal, your data belongs to you — that's a promise.
🕐
Fast Response
All privacy-related requests receive a response within 48 hours. You can also speak with us directly via 24/7 live chat support.
📑
Regular Updates
The Privacy Policy is updated to keep pace with new laws and technology. You will be notified of any changes before they take effect.
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Your data is safe, right now Play With Confidence

We hope our Privacy Policy has given you confidence. Your data is fully protected — register now and start betting with peace of mind.

18+ | Play Responsibly | support@bajimahal.app

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